The Need
A shared challenge in the WASH sector
Across the WASH sector, there is a shared understanding of what sustainable water services require. Yet ensuring that investments lead to long-term, reliable services after external support ends remains a persistent, collective challenge. While investments have expanded access, service gaps too often emerge following project close-out.
Small-scale utilities are especially affected
Small-scale utilities operate under growing service expectations while facing limited access to capital, data, and technical support. These constraints make it difficult to improve performance, attract investment, or plan for long-term operations.
Data exists, but is rarely embedded in daily operations
Digital transformation has redefined how essential services are planned and managed. In water service delivery, however, many providers still rely on fragmented tools and delayed reporting. Without reliable, real-time data integrated into daily decision-making, governments and utilities struggle to anticipate failures, manage assets, and sustain services over time.
Why Pipe by Pipe
Pipe by Pipe exists to help translate shared learning into practice. The initiative tests targeted investments, practical technical assistance, and data-driven management approaches that strengthen local institutions, reduce long-term reliance on external actors, and support governments to lead sustainable water service delivery.