The approach has already reversed the spiral once, at national scale.
Haiti: an independent evaluation
An independent evaluation of our data-driven management approach in the USAID Haiti Water and Sanitation Project found it reversed the utilities' "spiral of business decline." All supported utilities increased subscribers and revenue, including a 30% increase in paying customers, and the government adopted the approach across all 29 urban utilities nationwide.
Of global platform adoption: 379,000 users submit 60,000 survey responses and register 5,000 infrastructure sites every day.
Systematic reviews find no rigorous causal evidence linking external support programs to improved water service outcomes, even though technical assistance remains the sector's dominant paradigm. Pipe by Pipe pairs delivery with rigorous, independent measurement to close that gap.
Generating the pipeline of bankable water businesses the sector is missing.
The OECD identifies the shortage of creditworthy water businesses as the principal barrier to private investment in the sector. In Kenya, a $100M pooled fund for water providers closed in 2023 without ever issuing a bond. Capital was available, but investable providers were not.
Pipe by Pipe is designed to generate that missing pipeline: a new paradigm in which funders support data-driven management improvements up front, ensuring the sustainability of every capital investment that follows.
people served across 25 providers in 2 counties during the study period.
small-scale providers identified by Kenya's regulator within regulated service areas alone, serving over 4 million Kenyans.
additional city dwellers projected by 2050, fastest in smaller cities across Africa and Asia, where thousands of new utilities will need to work.