Our Approach

  • Empower water service providers with data for improved efficiency, maintenance, and financial performance.

  • Provide a comprehensive digital management platform to professionalize operations.

  • Invest directly via an entrepreneurial model of staged capital injections, tied to accurate data and improved performance.

  • Democratize results-based finance with upfront seed funding and technical assistance.

  • Increase utility efficiency and bankability, unlocking access to repayable finance through revolving funds and commercial loans.

How it works

The Pipe by Pipe Investment Model

  • Accurate Data

    mWater training and on-the-job mentoring and support from field staff.

    Objectives:

    - Bank account and legal registration

    - Customer database

    - Asset registry

    $1K investment for full-time staff member, logistics, supplies

  • Performance Management

    Training and mentoring on the data-driven management process, monthly management meetings, and capital improvement planning and budgeting.

    Objectives:

    - Accurate and timely key performance indicator reporting

    - Monthly meetings with actions and follow-up tracking

    $5 - 10K investment for activities to increase performance (e.g. meter installation, minor repairs, customer connections)

  • Expansion

    Targeted assistance linked to objectives: non-revenue water reduction, contracting and construction management, operations and maintenance, etc.

    Objectives:

    - Positive operating ratio

    - Non-revenue water reduction

    - Increase in household connections

    - Pro-poor services

    $50 - 100K investment for major capital projects (e.g. solarization, piped network expansion, source augmentation)